Gooding Veterinary Clinic will NOT tolerate the following behavior from its clients:
Verbal abuse, malicious or harmful statements about others, profanity or disrespect directed at a person or pet.
Intimidation tactics and/or threats.
Allowing your pet to intimidate or threaten a person or another pet.
Suspicion of being under the influence of alcohol or behavior-altering drugs.
Failure to comply with requests from our staff, including leashing/restraining your pet.
Derogatory language toward the vet team about how you interpret your pet feels about their vet visit. For example: Hunkering down with your pet and stating, “Here comes the devil!” when the veterinarian comes into the exam room.
These behaviors may result in:
1) Immediate discontinuation of all future veterinary services.
2) Being asked to leave the property.
3) The potential involvement of law enforcement.
Thank you for your cooperation and understanding.
Veterinary medicine is not an exact science. The Gooding Vet team is determined to care for your pet(s) to the best of their abilities. Your vet team is made up of humans. We feel, we can get hurt, and we make misunderstand. We promise transparency and respect in all interactions.
Please tell your vet team if you are unable to administer or carry out a recommended treatment so they can help find a different way to treat your pet. If you do not agree with a recommendation, we ask that you calmly discuss your concerns with the team.
We ask that our clients do their part to help train and desensitize their pets to vet care, care rides, and kennel situations. Most of vet visit anxiety and fear starts before they enter the clinic.